Shipping policy
Effective date: 2022-11-11
Updated on: 2022-12-22

Thank you for visiting and shopping at  www.vizcart.io

The following terms and conditions constitute our Shipping Policy and they are applicable for any products that You purchased with Us.

Processing times
All Orders are processed within 1-3 business days (24-72 hours) of receipt. Orders are not shipped or delivered on weekends (Saturday and Sunday) or holidays.

If we are experiencing a high volume of orders, processing time may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email.

Shipping rates
Shipping charges for Your Orders will be calculated and displayed at checkout. The following shipping rates do not apply to Framed Print.
  • Shipping method: Standard.
    Shipment cost: FREE.
    No minimum order amount required.
  • Shipping method: Express.
    Shipment cost: 15€.
    Rate is the same for all Countries. Framed prints are not included.
Delivery delays can occasionally occur.
Shipping rates for Framed print
Shipping charges for Your Orders will be calculated and displayed at checkout. The following shipping rates only apply to Framed Print.
  • Shipping method: Standard.
    Shipment cost: FREE.
    No minimum order amount required.
  • Shipping method: Express.
    Shipment cost: changes according to Country.
Express shipping rates for each zone:
  • Italy: 20€
  • European Union: 20€
  • United Kingdom: 20€
  • Australia: 25€
  • United States of America: 35€
  • Rest of the World: 40€
Delivery delays can occasionally occur.
Estimates delivery
Estimates delivery times varies according to the following zones.
Standard shipping:
  • Italy: 3-10 business days
  • European Union: 5-10 business days
  • United Kingdom: 3-8 business days
  • United States of America: 5-10 business days
  • Australia: 5-10 business days
  • Rest of the World: 10-15 business days
Express shipping:
  • Italy: 3-5 business days
  • European Union: 3-5 business days
  • United Kingdom: 3-5 business days
  • United States of America: 3-5 business days
  • Australia: 3-5 business days
  • Rest of the World: 5-10 business days
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
VizArt is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility (including tariffs, taxes, and other costs).
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it's recognized as a valid address by the courier. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

VizArt will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.