Shipping policy

Effective date: 2023-12-01
Updated on: 2023-12-01

Thank you for visiting and shopping at www.vizcart.io

The following terms and conditions constitute our Shipping Policy and they are applicable for any products that You purchased with Us.

Processing times

All Orders are processed within 1-3 business days (24-72 hours) of receipt. Orders are not shipped or delivered on weekends (Saturday and Sunday) or holidays. If we are experiencing a high volume of orders, processing time may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email.

Shipping rates

    Shipping charges for Your Orders will be calculated and displayed at checkout. The following shipping rates do not apply to Framed Print.
      • Shipping method: Standard.
        Shipment cost: FREE.
        No minimum order amount required.

      • Shipping method: Express.
        Shipment cost: 15€.
        Shipment cost: changes according to Country. Framed prints are not included.

      Express shipping rates for each zone:

      • Italy, USA, EU, UK, Australia: 15€
      • Portugal, Canada: 20€
      • Rest of the World: 20€

      Delivery delays can occasionally occur.

      Shipping rates for Framed print

      Shipping charges for Your Orders will be calculated and displayed at checkout. The following shipping rates only apply to Framed Print.

      • Shipping method: Standard.
        Shipment cost: FREE.
        No minimum order amount required.

      • Shipping method: Express.
        Shipment cost: changes according to Country.

      Express shipping rates for each zone:

      • Italy, EU, UK: 20€
      • Australia: 30€
      • USA, Canada, Mexico: 35€
      • Rest of the World: 40€

      Delivery delays can occasionally occur.

      Estimates delivery

      Estimates delivery times varies according to the following zones.

      Standard shipping:

      • Italy: 3-10 business days
      • European Union: 5-10 business days
      • United Kingdom: 3-8 business days
      • United States of America: 5-10 business days
      • Australia: 5-10 business days
      • Rest of the World: 10-15 business days

      Express shipping:

      • Italy: 3-5 business days
      • European Union: 3-5 business days
      • United Kingdom: 3-5 business days
      • United States of America: 3-5 business days
      • Australia: 3-5 business days
      • Rest of the World: 5-10 business days

      Shipment confirmation & Order tracking

      You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

      Customs, Duties, and Taxes

      VizArt is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility (including tariffs, taxes, and other costs).

      Incorrect Shipping Addresses and Refused Delivery

      We make every attempt to validate the shipping address provided at checkout to ensure it's recognized as a valid address by the courier. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

      VizArt will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.