Privacy policy
Effective date: 2022-11-11
Updated on: 2022-11-11

This Privacy Policy explains the policies of VizCart on the collection and use of the information we collect when you access https://www.vizcart.io (henceforth the “Site” or “VizCart”). This Privacy Policy describes your privacy rights and how you are protected under privacy laws.

By using our Site, you are consenting to the collection and use of your information in accordance with this Privacy Policy. Please do not access or use our Site if you do not consent to the collection and use of your information as outlined in this Privacy Policy.

VizCart is authorised to modify this Privacy Policy at any time. This may occur without prior notice.

VizCart will post the revised Privacy Policy on the  https://www.vizcart.io website.

Collection and use of your personal information
Information we collect
When using our Site, you will be prompted to provide us with personal information used to contact or identify you. VizCart collects the following information:
  • Usage Data
  • Name
  • Email
  • Mobile Number
  • Shipping Address
  • Billing Address
  • Payment Information
Usage Data includes the following:
  • Internet Protocol (IP) address of computers accessing the site
  • Web page requests
  • Referring web pages
  • Browser used to access site
  • Time and date of access
How we collect information
We collect Device Information using the following technologies:
  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons", "tags" and "pixels" are electronic files used to record information about how you browse the Site.
VizCart collects and receives information from you in the following manner:
  • When you fill a registration form or otherwise submit your personal information.
  • When you interact with our Site.
  • From external, public sources.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Your information will be stored for up to 1825 days after it is no longer required to provide you the services. Your information may be retained for longer periods for reporting or record- keeping in accordance with applicable laws. Information which does not identify you personally may be stored indefinitely.

How we use your information

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:
  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

VizCart may use your information for the following purposes:
  • Providing and maintaining our Site, as well as monitoring the usage of our Site.
  • For other purposes. VizCart will use your information for data analysis to identify usage trends or determine the effectiveness of our marketing campaigns when reasonable. We will use your information to evaluate and improve our Site, products, services, and marketing efforts.
  • Managing your account. Your Personal Data can enable access to multiple functions of our Site that are available to registered users.
  • For the performance of a contract. Your Personal Data will assist with the development, undertaking, and compliance of a purchase contract for products or services you have purchased through our Site.
  • To contact you. VizCart will contact you by email, phone, SMS, or another form of electronic communication related to the functions, products, services, or security updates when necessary or reasonable.
  • Marketing and promotional initiatives. VizCart will use non-specific information gathered from you in order to improve our marketing efforts.
  • Testimonials and customer feedback collection. If you share a testimonial or review about your experience using our Site, it will be shared or otherwise used on the website.
  • Managing customer orders. Your email address, phone number, social media profiles, and other user account information will be used in order to manage orders placed through our Site.
  • Administration information. Your Personal Data will be used as part of the operation of our website Administration practices.
  • Dispute resolution and site protection. Your information will be used in the instance of a legal dispute to resolve issues related to our Site.
  • User to user comments Your information, such as your screen name, personal image, or email address, will be in public view when posting user to user comments.
  • Targeted advertising. Your Personal Data will be used to improve advertising efforts that are relevant to your specific interests.
  • To update you with news, general information, special offers, new services, and events.
How we share your information
VizCart will share your information, when applicable, in the following situations:
  • With your consent. VizCart will share your information for any purpose with your explicit consent.
Third-party sharing

Any third party we share your information with must disclose the purpose for which they intend to use your information. They must retain your information only for the duration disclosed when requesting or receiving said information. The third-party service provider must not further collect, sell, or use your personal information except as necessary to perform the specified purpose.

Your information may be shared to a third-party for reasons including:
  • Analytics information. Your information might be shared with online analytics tools in order to track and analyse website traffic.
  • Payment processing and recovery services. Your information will be used in order to process payments in the event of a purchase, refund, or other similar request.
  • Improving targeted advertising campaigns. VizCart partners with third party service providers to improve targeted advertising campaigns.

If you choose to provide such information during registration or otherwise, you are giving VizCart permission to use, share, and store that information in a manner consistent with this Privacy Policy.

Your information may be disclosed for additional reasons, including:
  • Complying with applicable laws, regulations, or court orders.
  • Responding to claims that your use of our Site violates third-party rights.
  • Enforcing agreements you make with us, including this Privacy Policy.
Cookies
Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without your permission. All other cookies need to be approved before they can be set in the browser.
  • Strictly necessary cookies. Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.
  • Performance cookies. Performance cookies are used to see how visitors use the website, eg. analytics cookies. Those cookies cannot be used to directly identify a certain visitor.
  • Targeting cookies. Targeting cookies are used to identify visitors between different websites, eg. content partners, banner networks. Those cookies may be used by companies to build a profile of visitor interests or show relevant ads on other websites.
  • Functionality cookies. Functionality cookies are used to remember visitor information on the website, eg. language, timezone, enhanced content.
  • Unclassified cookies. Unclassified cookies are cookies that do not belong to any other category or are in the process of categorization.
You can change your consent to cookie usage below.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:
  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Security

Your information’s security is important to us. VizCart utilises a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide us, you must access our service at your own risk.

VizCart is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us

For any questions, please contact us through the following methods:

VizArt Studio
Via Arno 48, 05018
Orvieto (TR), Italy
Email: vizcart@vizart.io
Website: https://www.vizcart.io
Phone: +39 3290740884

For any queries or concerns you have related to the processing of your information, you may contact our Privacy Officer at Silvia Spacca, privacy@vizart.io, +39 3290740884.