FAQ
Map info
Are maps Raised Relief Maps or 3D printed?
Can I be able to read all the text on the map?
What is the intended use of these maps?
Shipment information, shipment costs and delivery times
What are the standard shipment costs for my Country?
What is the standard shipping times for my Country?
My country is not included in your delivery profile
Are there custom duties to pay?
I need a faster shipping, is that possible?
What are the extra costs for Express shipping?
What are the extra costs for Express shipping for framed print?
Returns & Exchanges
What happens if my order arrives damaged?
Do you accepts returns, exchanges and cancellations?
What is the timeframe for returning the print?
I need to request a cancellation for my order
What are the conditions of return?
Can I return all the items purchased?
Custom map and personalised orders
Do you accept custom and personalised orders?
Are there extra cost for custom orders?
Can I ask for a specific dimension, paper or material?